Refund and returns

We want you to be completely satisfied with your purchase from our online store. If you are not satisfied for any reason, we offer a straightforward return policy to make your shopping experience as seamless as possible.

Eligibility Criteria
To be eligible for a return, please ensure that:
The item is unused and in its original condition.
It must be in the original packaging.
You have the receipt or proof of purchase.

Timeframe
You have 30 days from the date of delivery to initiate a return.

Refund Process
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Return Shipping
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

Exchanges
At this time, we do not offer exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order.

Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately with details of the product and the defect. We will arrange for a replacement or refund as soon as possible.

Policy Updates
We reserve the right to update or modify this return policy at any time without prior notice.